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Frequently Asked Questions

Is ATLibrary the right system for my needs?

Which price package should I choose?

Where is ATLibrary Software based and what countries / locations does it support?

What payments does ATLibrary Software accept/How will I be Billed?

How do I join the AT Library?

Do I have to pay to use the AT Library?

How do I sign into the AT Library?

I have forgotten my Username

I have forgotten my password

How do I borrow an item?

Can I request Out-of-Stock items?

What happens when I have received my loan?

How long can I borrow an item for?

How do I return an item?

How will I learn how to use the item?

What happens if an item or component is damaged or lost?

Who is responsible for the item?

What happens if I forget to return an item?